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Why prepare early? An interview excerpt with Jeff Chester, Vice President Interviewer: Why should I prepare for a disaster ahead of time? Jeff Chester: Well, you know if you don’t prepare for a disaster you have a disaster before the disaster strikes. Risk...

Who to Trust An interview excerpt with Jeff Chester, Vice President Interviewer: Who do you trust when a disaster happens? Jeff Chester: Well I always say that the worst time to exchange business cards is in the middle of a disaster. You have a lot of...

How ACT prepares An interview excerpt with Joe Rothwell, CEO Interviewer: How do restoration companies prepare for hurricane season? Joe: Well for one, our operations team make's sure that all of our equipment is properly working and all our vehicles are...

Contracting Early An interview excerpt with Joe Rothwell, CEO Interviewer: Why should I contract a restoration company ahead of time? Joe: Well, a big reason is just to have it in case the event it does happen. Having the peace of mind of knowing who...

Preparing for a Hurricane An interview excerpt with Joe Rothwell, CEO Interviewer: How do I prepare for an unexpected hurricane? Joe: Well I think they need to be proactive. Just like we are prepared with our staff and our team, they need to do the same....

Helping Everywhere An interview excerpt with Joe Rothwell, CEO Interviewer: How does a restoration company in Kansas help my company in a hurricane area? Joe: It works very well. All our equipment is mobile: semi-trailers, tractor rigs, box trucks, vans...

Hurricane Response An interview excerpt with Joe Rothwell, CEO Interviewer: How often should you inspect your building for threats to water damage? Joe: Recently, we worked on a couple of losses down in Austin Texas where they had some bad rains. The rains...

Quick Response An interview excerpt with Joe Rothwell, CEO Interviewer: How quickly does a restoration company respond after a hurricane? Joe: We’re there typically right after the hurricane passes because we mobilized in advance. So we’re within 50 to 100...

After the Disaster An interview excerpt with Joe Rothwell, CEO Interviewer: Which steps do restoration companies take after a hurricane disaster? Joe: Well, for us the first thing is, when it’s safe for us to come in, our scout teams and teams of project...